Waterford Wellness Policies

Cancellations/No Show Policy

Scheduling and timely rendering of our services is an integral part of our customer satisfaction.

Your appointment time is RESERVED specifically for you. To avoid charges, we request a minimum of 12 hours notice for any single service cancellation/reschedule and a minimum of 24 hours for multiple services or spa package cancellation/reschedule. Late cancellations or failure to show will incur a charge of 50% of the scheduled service(s) fee. Cosmetic or Laser services will incur a charge of 50% of the service fee, or a flat $75 fee (the lesser of the two).

Consideration given for major emergencies.